A monthly server bill is the small part of keeping a production system reliable. With managed hosting, our Adelaide team takes responsibility for the whole environment: provisioning, deployments, staging, monitoring, backups, security and incident response, for one predictable monthly cost.
With unmanaged hosting you lease the infrastructure and your own team configures, maintains and supports it. With managed hosting we take on the day-to-day operation of the environment. When comparing proposals, look past the monthly server cost: the operational work is the bigger part of the service.
×Your team provisions servers, firewalls and the application stack
×Releases are manual, and rolling one back is a nervous moment
×Someone has to notice when it's slow, down or under attack
×Backups exist, probably. Nobody has tested a restore
Infrastructure and operations in one flat fee, so there's no surprise invoice when a release goes sideways at 2am.
No gap between the people who wrote the code and the people who run it. If production has a problem, you call one number.
Patching, certificates, secrets management and vulnerability scanning are part of the monthly service.
Move between plans as usage grows, and step up to dedicated infrastructure when your networking, security or compliance needs demand it.
Unmanaged hosting suits organisations with experienced DevOps or infrastructure engineers who want complete control. If you're weighing it up, we're happy to walk through exactly what your team would need to establish and maintain.
Every managed plan is run end to end by our team. These are the services included on all of them.
01A staging environment that closely matches production, so every new feature is tested where it will actually run before it reaches your users. Production is provisioned, secured and scaled by us on AWS.
02Automated test and deployment pipelines push releases to staging and then production, with instant rollback if anything looks wrong.
03Uptime, performance metrics, error tracking and centralised logging, with alerts routed to our team by chat, email and SMS.
04Database and file backups with set retention periods, point-in-time recovery on higher plans, and restores that are tested.
05Operating system and dependency patching, SSL/TLS certificates, secrets management and routine vulnerability scanning.
06When something does go wrong in production, our team investigates and resolves it. The people who built the platform, here in Adelaide.
Pair it with a support SLAOur Enterprise Hosting and DevOps package provisions a dedicated AWS account with your application running in full isolation, which allows the networking and security options a shared environment can't offer. The same dedicated account can host Claude and OpenAI models in Australia through Amazon Bedrock.
See the Enterprise packageEach plan includes provisioning, deployments, staging, backups, monitoring, security and incident response. Prices are monthly, ex. GST.
$4,200 per year
Basic hosting for beta testing and early users, before you scale operations.
$8,400 per year
Web applications with a low to medium number of daily users.
$18,000 per year
Medium to large businesses whose application is central to the day's work.
$30,000 per year · includes up to $500/month of AWS usage
The Validation, Standard and Production plans run in our shared, multi-tenant AWS environment, where each client's application is isolated on a shared account and cluster to keep costs efficient. Enterprise provisions a dedicated AWS account for you, which supports advanced networking, security and compliance solutions the shared model can't, such as direct VPN connections and RDS read-replica access over the VPN.
Talk to us about EnterpriseAll prices ex. GST and subject to change. Excess usage charges apply above plan inclusions. Enterprise includes up to $500 AUD of direct AWS charges per month, with usage above that charged at cost plus 20%; findings from annual load testing, configuration audits and security reviews are remedied on a time-and-materials basis or under an active SLA. Minimum 12-month contract on all plans, renewing monthly thereafter. Acceptable Use policies and the Hosting and Subscription Agreement apply.
We've developed our own deployment and hosting management layer on top of AWS, built around containerised, serverless micro-services. Traffic enters through load balancing, services run across availability zones, and databases, file storage and backups each sit on the right AWS service for the job. It scales vertically and horizontally, rolls back instantly, and auto-scales to handle spikes.
Getting onto managed hosting takes the same three steps for an application we built and for one you bring to us.
We stand up your staging and production environments on AWS and wire in the pipeline.
Servers, networking, firewalls and the application stack are configured and secured. Your database is provisioned with backups and recovery enabled, DNS and SSL/TLS are set up, and your source code is connected to automated testing and deployment.
Every release flows through the pipeline: tests, staging, then production.
An automated test suite catches bugs before they reach production. New features are reviewed on staging, then promoted with a zero-downtime release. If something slips through, the update is rolled back instantly.
Then we run it: monitoring, backups, patching and incident response, month after month.
Performance and errors are watched in real time. Backups run on schedule and restores are tested. Security patches are applied as they're needed. When something needs a human, our team is alerted by chat, email and SMS and acts on it.
Managed hosting looks after the environment. A support SLA looks after the application itself: bug fixes, small features and advice, with turnaround targets in writing.
Because the server is the small part. Self-serve platforms give you a box and a control panel, and your team still does the operations. Our plans include the people and processes that keep a production system running: provisioning, deployment pipelines, staging, monitoring, backups, security patching and someone to respond when things break. Done-for-you management is priced well above self-serve hosting across the market, and our plans sit at the accessible end of it.
Validation, Standard and Production run in our shared, multi-tenant AWS environment. Each client's application is isolated on a shared account and ECS cluster, which keeps costs efficient. Enterprise provisions a dedicated AWS account with your application in full isolation, which enables things the shared model can't support, such as direct VPN connections, RDS read-replica access over the VPN and bespoke networking, security or compliance requirements.
Yes. Unmanaged hosting suits organisations with experienced DevOps or infrastructure engineers who want complete control. Your team would take on the infrastructure, database, source control, CI/CD, staging, monitoring, alerting, incident response, security, DNS and email configuration, mobile API versioning and cost management. We'll happily talk through what that involves so you can make an informed call.
On Amazon Web Services. AWS has regions around the world, including Australia, and we place your environment close to your users. Backups are stored with the retention period set by your plan, and the Enterprise package can add a disaster recovery plan tailored to your requirements.
You move up. Each plan includes guaranteed minimum compute, storage and transfer; usage above the inclusions is charged as excess until you upgrade. Growing businesses typically step from Standard to Production, and from there to Enterprise when they need dedicated infrastructure.
All plans have a minimum 12-month contract, then renew on a monthly basis. Acceptable Use policies and the Hosting and Subscription Agreement apply, and prices are subject to change.
Hosting covers the environment: infrastructure, deployments, monitoring, backups, security and production incidents. Bug fixes, feature requests and technical advice on the application are covered by a software support SLA, which pairs naturally with managed hosting.
Tell us what you're running and where. One of our digital strategists will recommend the right plan.