Policies, claims and risk, handled by software that fits your products.
Insurance is a process business, and every insurer's process is a little different. We build the portals, workflows and reporting that take policies from quote to claim accurately and quickly, integrated with the accounting and document systems you already run.
- Workflow-drivenQuotes, policies, renewals and claims moved through defined, auditable steps.
- Document generationPolicy schedules, certificates and claim forms generated from the data in the system.
- Secure portalsCustomers and brokers log in to quote, buy, renew and claim.
- IntegratedAccounting, payment gateways and external data sources connected through APIs.
Standard insurance platforms are built for standard products
Custom software models your products, your underwriting rules and your claims process exactly, with the audit trail regulators need and a portal policyholders can use.
Policy management
Policy creation, management and renewal with the rules of your products built in, so every policy is accurate.
Claims processing
Faster, more accurate claims with structured capture, task assignment and status visibility for the customer.
Risk assessment
Data-driven insight to support underwriting decisions, with the reasoning recorded.
Customer experience
Personalised portals and communications built from the customer's own data and preferences.
What we build for insurers and brokers
From the quote engine to the claims desk.
01Quote and bind portals
Customers and brokers get quotes against your products and rules, and buy or renew online.
02Policy administration
Policies, endorsements, renewals and cancellations managed through a workflow with full history.
03Claims management
Structured claim capture with photos and documents, assigned tasks, approvals and customer status updates.
04Document generation
Schedules, certificates, letters and claim forms generated as PDFs from policy data.
05Reporting and dashboards
Loss ratios, pipeline, outstanding claims and renewals due on a live dashboard.
06Payments and accounting
Premium collection, instalments and refunds through payment gateways, reconciled to accounting.
Something specific to how you work?
Every insurance business has its own quirks, and that's usually where custom software pays off most. Tell us the problem and we'll tell you honestly how we'd solve it.
Run it past usSoftware we've built for businesses like yours
Chase Finance
A rebuilt broker CRM with loan calculators, PDFs and reporting.
Term Deposit Shop
An online cash management platform for clients and advisers.
Worksafe Guardian
A rebuilt lone worker safety API and portal, with SAML, SCIM and Bluetooth devices.
Things insurance businesses ask us
Can't see yours? Ask us directly.
Other industries
Can you integrate with underwriters and external data?
Yes. We connect to external APIs for data such as vehicle, property and identity checks, and to underwriter or broker platforms where they expose an interface, so quotes and claims use live information.
Do you need to understand our industry first?
Yes, and that's what the Discovery phase is for. We run workshops with the people who do the work, map how it actually happens and learn the jargon, so the software fits your business rather than a generic template.
Can it connect to the systems we already use?
Almost always. We're API specialists and integrate with accounting packages like Xero, CRMs, payment gateways and legacy databases, so data is entered once and flows everywhere. See software integration.
Who builds, hosts and supports it?
Our own team in Adelaide. The same people who design and build your software host it on managed AWS and support it under an SLA, so there's one number to call for years to come.
Policies in one system, claims in another, and spreadsheets in between?
Tell us how a policy moves from quote to claim today. One of our digital strategists will talk it through with you.